Reflecting on a 10-year Term with the Victorian Ombudsman

Next year Deborah Glass OBE will wrap up her 10-year term as the Victorian Ombudsman. For this year’s In Conversation we took the opportunity to ask Deborah to reflect on the role, her priorities and how to have the most impact for Victorians.

About the Ombudsman

Deborah Glass is the Victorian Ombudsman. Her 10-year term began in March 2014. She is the first woman to serve as Victorian Ombudsman.

Before becoming Ombudsman, Deborah led criminal and misconduct investigations into police for the Independent Police Complaints Commission (IPCC) of England and Wales. In 2008 Deborah became the IPCC Deputy Chair and in 2012 she was awarded an Order of the British Empire (OBE) for her service.

Raised in Melbourne, Deborah studied law at Monash University. Her career has taken her to an investment bank in Switzerland through to financial services regulation in Hong Kong and London.

Deborah is on the board of the International Ombudsman Institute, which connects more than 190 Ombudsman offices world-wide.

Deborah is committed to ensuring fair and reasonable decision making and improving public administration. She holds a firm belief in public sector integrity and advancing human rights.