Working in Community Legal Centres in Victoria: COVID-19 experiences and lessons

Exploring how the community legal centre workforce adapted during the COVID-19 pandemic.

The Federation of Community Legal Centres Victoria Inc. engaged Victoria Law Foundation to conduct a survey of the community legal assistance sector workforce with the aim of capturing issues, experiences and views of their workforce across diverse roles, centres, and geography.

The COVID-19 report explores how the community legal centre workforce pivoted and adapted to the pandemic. The report outlines how community legal centres embraced new technologies but also highlights the issues that emerged for clients, staff and management in the face of pandemic-fuelled changes. The impact was not all negative, rapid change has facilitated benefits that will continue into the future.

This report focuses on the impact of COVID-19 on the community legal centre workforce, clients, and services and is one of a series of reports from the Community Legal Centres Workforce Project

Key Findings

Cover: Working in Community Legal Centres in Victoria Covid Report

Working in Community Legal Centres in Victoria. Results from the Community Legal Centres Workforce Project: COVID-19 experiences and lessons

Release Date: 11 May 2022

Authors: Jozica J. Kutin, Hugh M. McDonald, Tenielle Hagland, Clare Kennedy and Nigel J. Balmer.

Download the report